
Project Lead, Senior Technical Writer
November 2011 - present

Director, Information Development
November 2010 - October 2011

Director, Information Development
October 2008 - October 2010

Senior Manager, Technical Publications
2007-2008
- SC Magazine - two 5-star (out of 5) reviews for Documentation:
"...all detailed and easy to understand."
"...structured so information retrieval is quick and easy."
- Writing Credits
(22 titles (2 online help), 66 editions)

Senior Manager, Technical Writing
2006-07
- XML Developer's Guide NEW
- Remote Server Replication patch supplement NEW
- many Knowledge Base articles, Field Notices

Global Publications Program Manager
2002-2006

Senior Technical Writer
1998-2002

Information Designer, Webmaster
1995-1998
SmartHarvest
Technical Writer
- Online documentation for main product line (dot.com startup, never fully started)
Carnegie Mellon Computing Services
Assistant Editor
1994-1995
- UNIX EzMail 2.0 Alumni User Guide (writer, July94)
- UNIX EzMail 2.0 Reference Guide (writer, July94)
- Cursor monthly newsletter (assistant editor, layout, webmaster; 12 issues, Jan94-May95)
Writing Credits:
- Pittsburgh Supercomputing Center Seminars (ghostwriter, Mar95)
- Pittsburgh Supercomputing Center Workshops (ghostwriter, Mar95)
- Spring 1995 Computer Education Courses (ghostwriter, Mar95)
- New Method Fixes Some Remote Login Problems (ghostwriter, Apr94)
- Pittsbugh Supercomputing Center Workshops (ghostwriter, Apr94)
- Cursor Available on Gopher (Mar94)
- Computing Services Division Annual Report 1992-93 (editor, webdesigner, Feb94)

Public Information Assistant
1994-1995
FOCUS
(Carnegie Mellon University faculty/staff news magazine)
Freelance Writer
- Revisiting the Washington Semester (Jan94)
- Conference Honors Richard Cyert (Oct93)