Technical Writing

Technical Publications Lead
April 2015 – March 2016


Senior Program Manager, Information Engineering
November 2011 – April 2015


Director, Information Development
November 2010 – October 2011


Director, Information Development
October 2008 – October 2010


Senior Manager, Technical Publications

  • SC Magazine – two 5-star (out of 5) reviews for Documentation:
    “…all detailed and easy to understand.”
    “…structured so information retrieval is quick and easy.”
  • Writing Credits
    (22 titles (2 online help), 66 editions)


Senior Manager, Technical Writing

  • XML Developer’s Guide NEW
  • Remote Server Replication patch supplement NEW
  • many Knowledge Base articles, Field Notices


Global Publications Program Manager


Senior Technical Writer


Information Designer, Webmaster


Technical Writer

  • Online documentation for main product line ( startup, never fully started)


Carnegie Mellon Computing Services
Assistant Editor

  • UNIX EzMail 2.0 Alumni User Guide (writer, July94)
  • UNIX EzMail 2.0 Reference Guide (writer, July94)
  • Cursor monthly newsletter (assistant editor, layout, webmaster; 12 issues, Jan94-May95)
    Writing Credits:

    • Pittsburgh Supercomputing Center Seminars (ghostwriter, Mar95)
    • Pittsburgh Supercomputing Center Workshops (ghostwriter, Mar95)
    • Spring 1995 Computer Education Courses (ghostwriter, Mar95)
    • New Method Fixes Some Remote Login Problems (ghostwriter, Apr94)
    • Pittsbugh Supercomputing Center Workshops (ghostwriter, Apr94)
    • Cursor Available on Gopher (Mar94)
    • Computing Services Division Annual Report 1992-93 (editor, webdesigner, Feb94)


Public Information Assistant

  • lots of articles


(Carnegie Mellon University faculty/staff news magazine)
Freelance Writer

  • Revisiting the Washington Semester (Jan94)
  • Conference Honors Richard Cyert (Oct93)